xVector Labs Inc. | Privacy Policy

Last Updated: March 25, 2026

This Privacy Policy describes how xVector Labs Inc. collects, uses, discloses, and protects your personal information when you visit xvectorlabs.com. It should be read together with our Terms of Use, which incorporate this Policy by reference.

1. Introduction

X Vector Labs, INC (“xVector,” “xVectorLabs”, “X Vector Labs, Inc.”, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and safeguard your information when you visit our website at xvectorlabs.com (the “Site”).

Scope. This Policy applies solely to information collected through the Site, including informational pages, documentation, blog posts, handbooks, demonstration request forms, and other content available on the Site (“Site Content”). It does not govern data processed through the xVector platform, products, software, APIs, or managed services (collectively, the “Platform”). Processing of data within the Platform is governed by a separate Master Services Agreement, Data Processing Addendum, or other written agreement between your organization and xVector. In the event of any conflict between this Policy and a separately executed agreement governing the Platform, that agreement controls.

This Policy is incorporated by reference into our Terms of Use. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree, please do not use the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you interact with the Site, including:

  • Contact and inquiry information: your name, business email address, company name, job title, phone number, and the content of your message when you submit a demo request form, contact form, or newsletter sign-up.
  • Account information: if you create an account to access documentation or other gated Site Content, we collect the registration credentials and profile information you provide.
  • Feedback: suggestions, ideas, enhancement requests, or other voluntary feedback you provide about the Site or xVector’s products or services. As described in Section 3 below, Feedback is subject to different usage terms than standard form submissions.

Important: As stated in our Terms of Use (Section 8), you should not submit confidential, proprietary, trade secret, or sensitive personal information through the Site’s public-facing forms unless specifically instructed to do so under a separate written agreement with xVector.

2.2 Information Collected Automatically

When you visit the Site, our service providers and we automatically collect certain information, including:

  • Device and browser information: device type, operating system, browser type and version, screen resolution, and language preferences.
  • Usage data: pages visited, links clicked, time spent on pages, referring URL, and navigation paths through the Site.
  • Network information: Internet Protocol (IP) address, approximate geographic location derived from IP address, and Internet service provider.
  • Cookie and tracking data: information collected through cookies, web beacons, pixels, and similar technologies (see Section 6 below).

2.3 Information from Third-Party Sources

We may receive information about you from publicly available sources or business data providers (e.g., LinkedIn profile data when you interact with our professional content). This may include your name, employer, job title, and professional contact information.

Sensitive Personal Information. xVector does not intentionally collect sensitive personal information as defined under the CCPA/CPRA (such as Social Security numbers, financial account credentials, precise geolocation, health data, or biometric information) through the Site. Account login credentials collected under Section 2.1 may constitute sensitive personal information under the CCPA/CPRA definition. xVector uses such credentials solely for authentication purposes and does not use or disclose them for any other purpose. If you believe you have inadvertently submitted sensitive personal information through the Site, please contact us at legal@xvectorlabs.com so we may address the matter promptly.

3. How We Use Your Information

3.1 Form Submissions (ToU Section 8)

When you submit information through the Site’s forms (demo requests, contact forms, newsletter sign-ups), we use that information under a non-exclusive, limited right solely for the following purposes, as stated in Section 8 of our Terms of Use:

(a) Responding to your inquiry or request. (b) Providing requested materials or services. (c) Operating and maintaining the Site. (d) Site analytics and security. (e) Improving xVector’s products and services.

This right continues only for as long as reasonably necessary to fulfill the purposes above, subject to the retention periods described in Section 7.

3.2 Feedback (ToU Section 8.1)

If you voluntarily provide Feedback (as defined in Section 8.1 of our Terms of Use), meaning suggestions, ideas, or enhancement requests about xVector’s products or services, distinct from standard form submissions, you grant xVector a non-exclusive, worldwide, royalty-free, perpetual, irrevocable right to use, modify, and incorporate that Feedback into our products and services without obligation or compensation. This broader right applies only to Feedback and does not extend to information submitted through standard contact or demo request forms.

3.3 Other Purposes

In addition to the purposes described above, we may use information we collect to:

  • Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Enforce our Terms of Use and this Privacy Policy, and protect the rights, property, or safety of xVector, our users, or others.
  • Send transactional messages related to your inquiries. Where you have explicitly opted in, we may also send marketing communications about xVector’s products and services. You may opt out of marketing communications at any time (see Section 9).

4. How We Share Your Information

We do not sell or share (as those terms are defined under the CCPA/CPRA) your personal information. We may share your information in the following circumstances:

  • Service providers: We engage third-party companies and individuals to perform services on our behalf, such as website hosting, analytics, email delivery, and customer relationship management. These providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Policy. A list of key sub-processors and service providers engaged by xVector is maintained at xvectorlabs.com/legal/sub-processors and is updated as sub-processors are added or changed.
  • Business transfers: If xVector is involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on the Site of any change in ownership or use of your personal information.
  • Legal requirements: We may disclose your information if required to do so by law, regulation, court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
  • With your consent: We may share your information for any other purpose with your prior consent or at your direction.

We do not share your personal information with third parties for their own direct marketing purposes without your explicit consent.

If you are located in a jurisdiction that requires a legal basis for processing personal information (such as the European Economic Area, the United Kingdom, or Switzerland), we rely on the following bases:

  • Contract performance: processing necessary to respond to your inquiries and provide requested information or services.
  • Legitimate interests: processing necessary for our legitimate business interests, such as improving the Site, securing our systems, and understanding how visitors use the Site, provided these interests are not overridden by your rights.
  • Consent: where you have given explicit consent, such as opting in to marketing communications. You may withdraw consent at any time.
  • Legal obligation: processing necessary to comply with applicable laws or regulations.

6. Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies to collect information about your browsing activity.

6.1 Types of Cookies

Cookie TypePurposeDuration
Strictly NecessaryRequired for the Site to function (e.g., authentication, security, cookie consent preferences).Session or persistent (up to 12 months)
Analytics / PerformanceHelp us understand how visitors interact with the Site by collecting usage data.Up to 24 months
FunctionalRemember your preferences (e.g., language, region) to provide enhanced functionality.Up to 12 months

6.2 Managing Cookies

When you first visit the Site, you are presented with the option to accept or reject non-essential cookies. Most web browsers also allow you to control cookies through their settings. Disabling certain cookies may affect the functionality of the Site. For details on the specific cookie management controls available on the Site, please refer to the cookie notice presented on your first visit.

6.3 Do Not Track Signals

The Site does not currently respond to “Do Not Track” (DNT) browser signals, as there is no industry-wide standard for DNT compliance. We will update this Policy if a uniform standard is established.

Global Privacy Control (GPC). The Site does not currently sell or share personal information, as those terms are defined under applicable law. Accordingly, xVector treats any GPC opt-out signal received from a browser or device as consistent with this practice. If xVector’s data practices change such that GPC opt-out signals become operationally relevant, this Policy will be updated accordingly.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Form submissions: information submitted through demo request and contact forms is retained for as long as necessary to fulfill your request and maintain the resulting business relationship, and is thereafter deleted or anonymized within a commercially reasonable time.
  • Feedback: Because Feedback is used under a perpetual right (see Section 8.1 of the Terms of Use), the underlying Feedback content may be retained indefinitely as incorporated into xVector’s products and services, but any associated personal identifiers will be retained only as long as necessary for attribution or communication purposes.
  • Analytics data: automatically collected browsing data is retained in identifiable form for no longer than 26 months, after which it is aggregated or deleted.
  • Marketing communications: if you opt in to marketing emails, we retain the information necessary to send those communications until you unsubscribe, plus a reasonable period to process your unsubscription.
  • Legal and compliance records: we may retain certain information for longer periods as required by applicable law, regulation, or to resolve disputes and enforce our agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encrypting data in transit (TLS/HTTPS), implementing access controls, and conducting regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping any account credentials confidential and for notifying us promptly if you believe your account security has been compromised.

9. Your Rights and Choices

9.1 All Users

Regardless of your location, you have the following choices:

  • Marketing opt-out: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at legal@xvectorlabs.com.
  • Cookie preferences: You may manage cookies using the controls on the Site or in your browser settings.
  • Access and correction: You may request access to or correction of the personal information we hold about you by contacting us.

9.2 California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) provides you with additional rights, including rights to know, delete, and correct personal information, rights related to sale/sharing opt out, non-discrimination, and rights to limit use of sensitive personal information where applicable.

To exercise your rights, please contact us using the information in Section 14 below. We will verify your identity before processing your request.

Response Timeline. We will respond to a verified CCPA/CPRA rights request within 45 calendar days of receipt. If we require additional time, we will notify you within the initial 45-day period and may extend our response by an additional 45 days where reasonably necessary.

Authorized Agents. California residents may designate an authorized agent to submit a CCPA/CPRA rights request on their behalf. The agent must provide written proof of authorization, and we may require identity verification directly with you before processing.

9.3 EEA, UK, and Swiss Residents

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under GDPR or equivalent local laws, including rights to access, rectify, erase, restrict or object, portability, withdraw consent, and lodge a complaint with your local supervisory authority.

9.4 Other US State Residents

Residents of states that have enacted comprehensive consumer privacy laws may have rights similar to those described above, including rights to access, correct, delete, portability, and to opt out of certain forms of processing, as provided by applicable law.

10. International Data Transfers

xVector Labs Inc. is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Where required by applicable law (including GDPR and UK GDPR), we implement appropriate safeguards for international transfers, such as Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement or Addendum, or equivalent mechanisms recognized by applicable authorities.

The Site may contain links to websites, services, or resources operated by third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children’s Privacy

The Site is intended for business professionals and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last Updated” date at the top of this Policy and, where appropriate, provide additional notice.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

X VECTOR LABS, INC 459, COLUMBUS AV, #50051 NEW YORK, NY 10024

Privacy inquiries: legal@xvectorlabs.com General inquiries: info@xvectorlabs.com Website: https://www.xvectorlabs.com